Are you a veteran and looking for a tool to schedule, cancel, and manage some health appointments online. In this post we’ll provide you all the resources and steps to get the appointments done online.
Sign up (if you don’t have an account) or login to any of the following facilities:
- login.gov (supports free account creation)
- ID.me (supports free account creation)
- DS Logon
- My HealtheVet
Please note that if you can’t keep an existing appointment, please contact the facility as soon as you can to reschedule or cancel – Find your health facility’s phone number.
How can the VA appointments tool help me manage my care?
This tool offers a secure, online way to schedule, view, and organize your VA and community care appointments. The appointments you can schedule online depend on your facility, the type of health service, and other factors.
You can use this tool to:
- Schedule some of your VA health appointments online
- Request approved community care appointments online
- Cancel appointments made online
- View appointments on your health calendar
- Find the location of the VA or community care facility for your appointments
- Print a list of your future appointments
Am I eligible to use this tool?
You can use this tool if you meet all of the requirements listed below.
All of these must be true. You’re:
- Enrolled in VA health care, and
- Scheduling your appointment with a VA health facility that uses online scheduling, and
- Registered or you’ve had an appointment at that facility before
Find out how to apply for VA health care
And, you must have one of these free accounts:
- A verified Login.gov account, or
- A verified ID.me account, or
- A Premium DS Logon account, or
- A Premium My HealtheVet account
How do I know if my VA health facility uses online scheduling?
Online scheduling is available at all VA health facilities except those in these locations:
- Indianapolis, IN
- Manila, Philippines
Note: Online scheduling is available for some types of health services. We hope to expand the types of appointments and health services available through online scheduling in the future.
What types of VA health appointments can I schedule online?
It depends on the VA health facility where you’re receiving care. You can typically schedule an appointment online for the types of care that don’t require a referral.
Once you’re signed in to the appointments tool, you’ll find the types of appointments you can schedule online at your registered health facility. You can also check with the facility where you receive care about scheduling appointments online.
Can I use this tool to schedule community (non-VA) appointments?
Yes. If you’re eligible to receive care from a community provider outside of VA, you can use this tool to submit appointment requests. You must receive prior approval from us before getting care from a community provider.
Learn more about community care
Find a community provider in the VA network
Can I schedule appointments through VA secure messaging?
If you use secure messaging with your VA health care team, you may be able to use this service to schedule and cancel appointments.
Learn more about secure messaging
Please note: The fastest way to schedule appointments is usually to call the health facility where you get care. To reschedule or cancel an existing appointment, please contact your facility as soon as possible.Find your health facility’s phone number
If you still face any difficulty, please reach us out at info@soldiersofamerica.org.